Small and mid-sized businesses cannot exist today without information technology. Yet most of those businesses can't afford to hire full-time IT professionals. The result? Computer problems...down-time...money wasted on mistakes...lost productivity...and lost revenues.
The solution is MicroData's cloud-based automated outsourcing solutions specifically designed for small and mid-sized organizations.
Cloud-based IT That Heals Itself
As the names suggest, MicroData’s Basic Care, Essential Care, Select Care, and Complete Care ensure that all of your organization’s computer systems are monitored constantly and that potential problems are identified and repaired automatically before they can affect your business. That means greater reliability, decreased downtime, and increased user productivity—all of which translates to improvements in your bottom line.
MicroData begins each new outsourcing partnership by analyzing your current environment and identifying problems and opportunities. We then develop a plan that brings your infrastructure to a stable and full-featured state—working with what you already have whenever possible and supplementing with trusted and proven solutions when required.
MicroData is not in the business of selling hardware or software, though we can obtain them for you if necessary; in order to provide you with real savings, we work by maximizing the utility of your existing systems whenever possible.
Next, MicroData assumes all day-to-day responsibility for managing your IT operations, including performing daily scans and back-ups that offer defense against viruses, malware, and operator errors. Using cloud-based technology to maintain technology this way, these processes are highly reliable, cost-efficient, and virtually invisible to users. In fact, you might not realize your system experienced a problem until you receive your regular MicroData reports—another feature of our Care products.
The Answer is ARIES
Key to MicroData’s care programs is our patent-pending Automated Remote Information Expert System (ARIES). In simple terms, it is a cloud-based technology we developed to monitor and repair computer systems automatically and in real time anywhere in the world. Think of it as your dedicated computer expert who watches over your system and never sleeps, never takes days off, or even leaves his desk.