Join the MicroData Team!
MicroData is continuing to grow our outsourced IT services to
the SMB market in the Boston area as well as develop exciting
new service and product offerings. We feature a professional but
friendly work atmosphere with a true team emphasis, an
easy-to-commute office location in the Cummings Center in
Beverly Massachusetts, plenty of free parking, competitive
benefits including health, dental, 401K, a Section 125 plan, and
regular reviews.
if you're looking for a typical 'turn the crank' job where
you'll never be asked to do anything new or challenging or to
'go the extra mile' for a customer, don't bother applying. But
if you're not afraid of hard work, have the skills we're looking
for, a commitment to providing exceptional customer service, and
are interested in investing in a real career, we encourage you
to apply today by emailing your resume to
Engineer I, Part time
The Engineer I performs computer support services for
MicroData clients twenty hours per week. The primary
responsibility for this position will involve working at one
MicroData North Shore client site 2.5 days per week.
Essential Functions:
1. Works to meet MicroData mission, objectives, and
goals.
2. Works primarily at MicroData client site on Boston’s
North Shore.
3. Interact with end users in a professional and supportive
manner.
4. Responsible for organization and documentation of all
service activities in MicroData’s ticketing system.
5. Performs other on-site or off-site service functions as
required. Such activities include, but are not limited to,
software setup, operation, or training; hardware
procurement, setup, operation, and training; warranty claims
processing, documentation.
6. Must be able to work either independently or as a member
of a team.
7. Keeps informed of organizational policies & procedures,
answers related questions within authority.
8. Experience, Professionalism, and Maturity are a must.
9. Must have thorough knowledge of Windows client OS
including Windows XP, Vista, Windows 7.
10. Must have thorough knowledge of Microsoft Office
including 2003/2007/2010.
11. Must have experience with Lotus Notes.
12. Must have experience with machine imaging with Symantec
Ghost.
13. Must be able to support multiple vertical applications
in a short time period.
Other Responsibilities:
May perform other work-related duties as assigned.
Education, Experience, and Skills Required:
1. College degree
2. An advanced certificate (MCTS Preferred) demonstrating
competence in implementing, deploying, and troubleshooting
Microsoft technologies – primarily Windows XP/Vista/7.
3. 1-4 years of experience providing customer support in
technology related areas
4. Strong verbal, written, and interpersonal skills
5. Ability to organize and prioritize work, work
unsupervised, and meet deadlines
6. Must have a current valid drivers license with an
excellent driving record and reliable transportation
Apply today by emailing your resume to
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