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800.924.8167      solutions@microdata.com   

     

MicroData Customer Care Center

Welcome to the MicroData Customer Care Center. Please select one of the links below to get assistance.

For MicroData Group clients only
Essential Care Plus and Complete Care
Authorized Client Representative Only		  

All Clients and Users
     

  • Portal Access for ACR's - Submit an on-line service request via your custom portal or view your organization's open tickets and projects. (password required)

Portal Access

 

  • Create a Service Ticket. Use this option to submit a request for service assistance.

 

Service Ticket

  • Request Remote Assistance. Please use this option only when instructed by a MicroData engineer.

Remote Help
  • Hardware/Software Quotations. Follow this link to request a quotation for hardware and software for your organization.

Quotation

  • Satisfaction Survey. On-line satisfaction survey for a completed service ticket.

Survey

  • Change or update your service plan preferences

Update Preferences (under construction)
 

 

  
   

How-to and Help Guides