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The MicroData Team

Glenn Mores, President

Glenn Mores is the President and CEO of MicroData Group, Inc. He assumed this position in 2002 after purchasing the company. He is responsible for overall operation, strategy, and leadership of the company. MicroData Group, Inc. provides information technology outsourcing and managed services for small-to-mid sized organizations in the New England area.

Glenn is also a Senior Lecturer in Management Information Systems at Northeastern University in Boston Massachusetts where he has taught since 1990. His teaching and writing focuses on both general MIS topics as well as the role of technology in small business.

Prior to becoming President of MicroData Group, Inc., Glenn held the position of Vice President and General Manager for the corporation. His role involved complete responsibility for day-to-day operation of the company and directing and managing growth from a startup to a 26-employee corporation with sales of over $3M.

At the same time, Glenn served as Vice President for MicroData Software, Inc. which MicroData Group spun off in 2000 to continue developing and marketing application software produced by MicroData Group. The software applications were focused on reporting and monitoring on e-mail in an organization. MicroData Software successfully developed and marketed its software to over 23 countries around the world and was acquired by IntelliReach Corporation of Dedham Massachusetts in 2002.

Prior to this, Glenn served on the faculty at Gordon College in Wenham, Massachusetts as Director of Media Communications.

Glenn has served on numerous technical advisory councils at area schools and not-for-profit organizations. He also serves as President for the Commander Owners Group.

Glenn graduated cum laude from the University of Massachusetts at Lowell in 1989 and received a MBA with concentrations in Finance and Management Information Systems. Glenn and his wife Heather live on the north-shore of Boston.


Randall Jackson, VP of Engineering

Randall Jackson is the Vice President of Engineering of MicroData Group, Inc. He assumed this position in 2007 after serving as Director of the department and previously as company's Senior Engineer. Randall is responsible for organization and documentation of all service activities; including problem analysis and definition, advanced troubleshooting, server and systems analysis and configuration. He serves as IT Engineering team leader directing lower level Engineers and coordinating team activity.

A highly qualified Microsoft Certified Systems Engineer and project manager with over 13 years of proven contributions in Microsoft Windows, Apple Macintosh, and Linux network operations, Randall has in-depth experience in all facets of system integration, network maintenance, troubleshooting, equipment installation, and end-user support. He has lifecycle project management success, with key projects including migrations, upgrades, and infrastructure build out and design.

Randall is a proud gold card carrying MCSE on multiple Microsoft server platforms. He was among the first in the world to earn this distinction on the Windows 2000 product line. Randall is a member of the Information Technology Advisory Council, an industry group with a particular emphasis on information security and best practices methodologies.

Prior to joining MicroData; Randall served as Senior IT Engineer at MIS Alliance, Inc. in Newton, MA. He also served as Chief Technology Officer for Newprint, Inc. of Waltham, MA. He developed his extensive troubleshooting skills while working in the complex cross-platform computing environments of the digital prepress, commercial printing, and publishing industries.

Randall and his wife Paula reside on the north-shore of Boston.


 

Our Staff

Our technical staff is comprised of certified, experienced IT professionals with college degrees in IT and computer sciences with between 5 and 10 years of experience in technology. In addition, each engineer hold a variety of certifications including Microsoft, Citrix, and many others. Most importantly, our professionals are always training to keep up-to-the-minute on the latest advances in technology so they can help our clients meet their technology and business challenges.