800.924.8167      solutions@microdata.com   

Services, Introduction

Complete Care Outsourcing

Essential Care

Basic Care

Managed Services

Priority Support

General Consultative Services

Key Solution Elements

General Consultative Services

MicroData provides much more than Outsourced and Managed Service Plans. We also provide on-demand and packaged support in a variety of combinations to assist clients of any size and any budget. Areas of expertise include:

• Network security including auditing, remediation, and management

• Interconnecting of offices and users with LANs and WANs including design, configuration, deployment, and ongoing support and management

• Internet configuration and support. We specialize in developing cost effective systems for smaller businesses

• E-mail system design, setup, and on-going support

• VPN services including work-at-home options for full-time / part-time employees

• Installation services for proprietary business systems such as manufacturing, POS, fund raising, billing, accounting, etc.

• Dial-in and dial-out services

• Help desk service

• System migration - either from an old network or from a smaller system to a larger system
  User training

• Emergency services

Even though MicroData's service is comprehensive, our prices are refreshingly competitive with rates as low as $85 per hour - discounts are available to lower costs even further! We invite you to contact us at 800.924.8167 to schedule a no-obligation meeting. We'll listen to your needs and tell you about how MicroData can assist you.


Service Option 1: Day-Rate Services

Whether to assist with a large project, a major upgrade, or to cover short-term staffing, many organizations simply need skilled technical resources for several days or weeks. MicroData offers a generous 25% discount from regular rates for multi-day commitments.

Now you can have skilled MicroData professionals working at your company for less than the cost of most temporary services!

For complete information about Day Rate Service, contact MicroData at 800.924.8167

Service Option 2: Basic On-Demand Service

If you're faced with a single project, periodic work, or just want an experienced, professional support team available to you when needed, our on-demand service may be just what you're looking for. Once enrolled in this plan, you can simply call or e-mail requesting service and MicroData will complete the work and invoice your organization on net terms. It's that easy.

• No retainer fees

• No time-bound contracts

• Rates starting at only $85 / hour.

• No travel time fees within 20 minutes of the MicroData offices

• Available emergency 24-hour, 7-day/week protection

• Experienced Microsoft Certified engineers on Windows 98/ME/XP/2000/NT

• Time-based fee structure (pay only for services used)

• Access to the MicroData Customer Care web site

• Complete system documentation

• Flexible service arrangements

• Trusted advice

Signup is simple and MicroData can be at your location and working tomorrow. Just call 800.924.8167 or click here to download more information.