|
Basic Care
Peace of mind knowing that MicroData is
'covering your back'
For most small to mid–sized businesses (SMB),
watching the bottom line is a top priority. Yet information
technology isn’t optional anymore – even for smaller businesses. Every
business owner knows it’s critical to
stay in contact with their suppliers and customers, automate operations,
and gain every ounce of efficiency possible in order to remain
competitive in the 21st century.
|
 |
|
Unfortunately, most SMB’s can’t afford professional
IT staff, so the burden of managing IT systems often falls on the owners
or managers. This eats into precious
hours each day. And because of the already high demands on management’s
time, IT problems can slip by
unnoticed until it’s too late to avoid work slowdowns, disruption, and
lost business.
The answer is a MicroData Basic Care
service plan. For as little as $19 a day, a Basic Care plan
can provide your organization with significant benefits and the peace of mind
that comes from knowing an
experienced and professional IT provider is watching out for you. The
idea behind Basic Care is simple; by having
skilled professionals with the latest industry tools checking on your IT
environment regularly, most problems
can be caught while small thereby minimizing impact and saving you
time.
While each Basic Care service plan is crafted to the unique
needs of the client, common features include::
-
Daily monitoring by skilled
MicroData engineers. Every business day, a MicroData
engineer will review
your server’s critical information, backup status, alerts, trends,
and overall health. Unlike many competitors,
we don’t just rely on monitoring equipment and software that often
only notifies you after a problem has
occurred and systems are down. Each day we have a live,
skilled, and industry certified engineer
actually interact with your server(s). If there’s a problem, we’ll
notify you so action can be taken before it
turns into a major catastrophe.
-
On-site and remote support is included.
All Basic Care service plans include a pre–determined amount
service by a
skilled MicroData engineer. We realize that while monitoring is
important, nothing replaces the hands–on
attention that a MicroData engineer can provide. Service can be
provided either remotely or on-site as needed.
-
Additional support is just a
phone call away. If a issue is found that your organization
can’t manage
internally or if a sudden problem should occur, help from MicroData
is just a phone call away.
-
Low, fixed-cost pricing.
With plans starting at just $399 per month, even the smallest
organization can afford
the peace of mind that a MicroData Basic Care service plan
provides.
-
Peace of Mind. It's almost
like having a visit from a skilled MicroData engineer every day!
To get started, call us today at
800.924.8167 or download the Basic Care brochure to get more information.
|
800.924.8167
solutions@microdata.com
