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800.924.8167
solutions@microdata.com
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Essential Care Plus, features Essential Care Plus is loaded with features to make your life easier. Automated Maintenance for Servers, Workstations, and Firewalls With viruses, spyware, phishing scams, and malware constantly threatening your network, keeping systems up to date with the latest patches and bug fixes is critical. Essential Care Plus takes care of this for you by implementing a best-practices server, workstation, and firewall maintenance plan. Systems are evaluated daily and appropriate critical updates are applied and verified. All silently and without interrupting users. And every covered computer undergoes a comprehensive service regimen every night so that when users arrive for work in the morning, all systems on the network are running at peak performance levels. It's like getting a tune-up on your car every day! Network Security Monitoring Essential Care Plus monitors your network's server and firewall security logs 24x7. And to be sure your network security is actually functioning as it should, an internal security audit is performed each month. Endpoint Security Monitoring and Management Essential Care Plus works with all major antivirus products and monitors 24x7 for proper performance and operation. If a computer's antivirus software malfunctions or crashes, Essential Care Plus quickly diagnoses and corrects the problem. Application Monitoring and Management Essential Care Plus watches all the installed programs on every covered server and workstation. If a service or an application crashes or fails, the problem is logged, analyzed, and corrected, or if the issue is unknown or more involved, Essential Care Plus will notify both the MicroData network operation center and you, and provide helpful diagnostic information to assist in further troubleshooting. Server Monitoring Essential Care Plus continuously checks the health of your network file servers, 24 hours a day. And because Essential Care Plus is proactive, it can detect and correct many critical problems before they occur. This means users can keep working and you can stay focused on running your business. Backup Monitoring and Management System and data backups are critical, so each day backups are checked for proper operation and corrections are made as required. Workstation Monitoring and Management Essential Care Plus is also continuously checking the health of every workstation, 24 hours a day. Many problems can be corrected automatically. And for more serious problems that may require intervention, Essential Care Plus will alert you to a problem before it occurs. Hard drive about to die? Essential Care Plus will tell you! Disk almost full? Essential Care Plus will automatically see if it can free up space and if not, Essential Care Plus will tell you! UPS battery dead and need to be replaced? Essential Care Plus will tell you! |
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