Complete Care and Essential Care IT Outsourcing Features

Essential Care Features & Coverage How to get started

	Essential Care, coverage For organization with the internal resources to manage some of their own routine IT needs, Essential Care is the answer. Just as the name says, Essential Care covers all the key, mission critical IT areas of your organization including: Server Management Backup and disaster recovery management E-mail system management Anti-virus and anti-spam management Routers management MicroData Smart PC Assistant^TM Same-Day Priority Support Service
	Essential Care, features A simple, scalable per-machine cost model that can grow or contract as your organization adjusts to changing business conditions and climates Complete management of all servers Daily backup and disaster recovery management Service level guarantees Same day priority support service On-site technical support Remote technical support A dedicated account manager All computers are supported by ARIES™, the MicroData Automated Remote Information technology Expert System. ARIES provides automatic problem resolution and daily preventative maintenance for all covered systems 24x7 monitoring of critical IT systems including Internet connectivity, e-mail, and servers A free hosted and managed web site on MicroData's own co-located servers Backup e-mail spooling Complete DNS management for your website and e-mail more