-
A simple, scalable per-machine cost model that can grow or contract
as your organization adjusts to changing business conditions and
climates
-
Service level guarantees
-
Same-day priority support service
-
24x7x365 emergency support
-
Unlimited toll-free help desk support directly to skilled MicroData
engineers in our Massachusetts office
-
Purchase all name-brand hardware and software and wholesale costs!
HP, Apple, IBM, Dell - it's all available to you at prices
unavailable to the general public
-
Regular strategy meetings with senior MicroData engineers
-
High-level, mid, and basic IT technical support is all included
-
On-site technical support
-
Remote technical support
-
Purchasing and asset
retirement services
-
All computers are
supported by ARIES™, the MicroData Automated
Remote Information
technology Expert System.
ARIES provides automated problem analysis and resolution and daily
preventative maintenance for all systems
-
24x7 monitoring of
critical IT systems including Internet connectivity, e-mail, and
servers
-
Full exploitation of
installed applications to provide the maximum benefit
-
User training to enable
taking full advantage of information technology
-
A free hosted and
managed web site on MicroData's own co-located servers
-
Backup e-mail hosting
& Barracuda antispam/antivirus filtering
-
Complete DNS management
for your website and e-mail
800.924.8167
solutions@microdata.com
