Complete Care, coverage

MicroData begins each new outsourcing partnership by first analyzing your current environment and identifying problems and opportunities. We'll develop a plan that will bring your infrastructure to a stable and full-featured state - working with what you already have wherever possible and supplementing with only trusted and proven solutions when required.

Once your infrastructure is stabilized, MicroData assumes all day-to-day responsibility for managing and executing all
your IT operations.

With Complete Care, it's all covered!

• 24x7x365 emergency coverage

• Backup and disaster recovery

• Endpoint security

• Internet connectivity management

• Server operations

• E-mail system management

• Routers and firewalls

• Licensing auditing and reporting

• Asset & inventory management and reporting

• Support for vertical applications

• Preventative maintenance for all systems

• Strategic MIS planning

• Comprehensive reporting

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